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Frequently Asked Questions
FAQ
Caring for your Lampshade
How long have you been making lampshades?
We have been making vintage style lampshades for over 20 years!
Do you ship to the UK?
Absolutely, we ship all over! We work with many clients in the UK to furnish pubs and restaurants. We also provide custom orders to people in the UK and can ship any shade from our shop.
Have questions or concerns about shipping? Do not hesitate to email or call us. We are happy to answer any questions you may have.
Where do you get your frames from when making the lampshades?
We actually make them ourselves! This allows us to have complete creative control over our lampshades from beginning to end. We've also created our own style of frames, such as the "Empress".
How long will it take for my order to ship?
We do our best to get your order shipped as quickly as possible! Please allow for 2-5 business days for us to have your order shipped. We pack each lampshade with great care to ensure it arrives in great condition! Typically we ship our shades via FedEx, if you have questions regarding shipping, please do not hesitate to reach out to us.
Do you ship internationally?
Yes we do! We have shipped our lampshades all over the world. We carefully pack the shades to protect them on their journey. If you have cconcerns about shipping, please reach out to us!
What type of lampshades do you make?
We make all kinds of lampshades! We make Floor, Table, and Bridge lampshades as well as bedlamps or headboard lights. We love creating lampshades in a variety of styles and make shades in Victorian, Art Deco, Art Nouveau, and Asian styles. If you have a specific style in mind to light up your room, reach out to us and we would love to see what we can make for you!
Do you make custom lampshades to order?
Absolutely! We love working directly with people to make beautiful pieces for their home or business. To place a custom order, contact us via email or phone with your design preferences. We'll guide you through the process and provide an estimate.
How long does production take for a custom order?
After the design has been determined, and depending on other shades we are making, it will take about 1-2 weeks for a custom bedlamp to be made. Larger projects like floor, table, and bridge shades will take longer and depend on the design. We will give you an estimate as we finalize the order.
A lampshade I like is sold out, can you make it again?"
All of our shades are individually handmade. We sometimes use antique trims and materials on our lampshades and may not be able to recreate the shade exactly as shown depending on what materials we have available. We can often make a new shade look extremely close to the sold out one, but some details may vary. Contact us to see what we can do!
What type of lampshades do you restore?
We currently restore fabric lampshades. If you have a lampshade that you would like restored, please email us pictures to kelly@vintageshades.com!
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